Joe's Garage LLC
*The Worst* customer service at a mechanic I’ve ever been to in over 30 years! Was referred to them for an alignment. I scheduled an appointment for 230 pm and I encountered some delays on the McKenzie highway (which I called about 45 minutes prior to my appointment and mentioned I was running 10-15 minutes behind ). When I arrived I found that they had already booked another car in the alignment bay. They said they couldn’t fit me in that day, and, in addition, also needed to inspect my car, to make certain that it didn’t have loose parts (Implying that its age predisposed it to loose parts). I let them know again that the mechanic who referred me had seen the car five times in the last six months, and had no issue with loose parts. I also asked them why they couldn’t extend the same courtesy I had to them (calling me to let me know I couldn’t be seen that day) and they said it wasn’t their policy to do so. Will never go back.