Eugene Auto Repair

Excellent service! Every time I've taken my car to Joe's Garage, I am so impressed. Not only is the service friendly and professional, everything - the mechanical problem, repair alternatives and price - is explained clearly so you can make an informed decision. As a woman, that's a very nice (and atypical) experience. It's wonderful to find honest, friendly and professional people to trust my car to. They’ve been my only repair shop for over 10 years. My last visit involved a tow to the garage. Darrin, Evan, Kathy and Mike made time to diagnose and take care of the problem that day. And, because I had no transportation, Jody came and got me. As the tow truck driver said “if everybody doesn’t know about Joe’s, they should.” My sentiments exactly. Thank you again!!

Had a aftermarket clutch installed. Kept me updated on the progress and any issues they found.

I went in to have my brake pads changed a while back. The guy quoted me at $900. For a brake job! At first i didn't understand everything he was charging me for until I picked it up and went over the receipt. He included everything I didn't need such as rotors. My brakes weren't grinding or anything and weren't even that bad yet...and things I didn't agree to as well including an oil change. I just had my oil changed not that long before I brought my car to joe's and it didn't need it yet. Just lots of unnecessary service. I had to wait a week or so to even have them look at my car, then I had to drop it off and wait, and when the technician called and quoted me on the price, I was so stunned. I should have said no and picked up my car and brought it to somewhere else for a second opinion, but I really just needed my car and couldn't wait anymore. If you're a woman and are worried about mechanics ripping you off and doing way more than necessary, don't come here. there are better mechanics that won't do every little unnecessary thing they can. Don't go to joe's.

We have 4 adults and 4 cars. We all use Joe’s garage and have for years. They are locally owned and run and are warm and friendly ...they are on time and don’t overcharge or talk you into unnecessary services...I highly recommend them!

Friendly service but I was surprised my appointment time wasn't necessarily when my car would be checked. Even though they are super busy they were able to fit me in so that was good, but even though they checked the charging system I'm still having problems so I'm on the fence about this provider.

My car's fuel leak was diagnosed at the dealership and needed a major repair (tank replacement). Taken aback by the cost, I decided to source the parts myself and take it somewhere else. Joe's Garage was able to schedule me in within the same week, and completed the lengthy repair the same day I dropped it off. They didn't pressure me into paying for another diagnosis or any other unnecessary services. They did exactly what I asked, with no hidden fees, and at a much fairer price than the dealership.