Joe's Garage LLC
I've used Joe's Garage for years, was generally happy with the service, that is up until recently. They were hired to replace the clutch in my Mazda, which they said they could do. After that everything went wrong -- I got the car home, and it had obvious vibrations and noises, they said, 'oh, it's just a heat shield scraping', and I was like 'no, I know cars, this is not a heat shield'. I brought it back in, they had some kid look at it for literally 10 minutes, and give it a clean bill of health (noise still present) A week later, I went to the dealership to get things checked out and while driving there, the main axle bracket on the PS fell off completely (have video), Joe's Garage had not bolted it down. They realized they had f-ed up, and replaced the axle for free. It seemed ok, for like a day, and then it had new noises that were clearly within the drivetrain. I mentioned this to them, and got some excuses -- though I was frankly fed up with their lip service and poor regular service. I just got back from the dealer (Kiefer), where they (gratefully) took my concerns seriously, and then when they did some diassembly, Joe's Garage (in that third visit where they replaced the axle for free) had put *the wrong axle* into the car -- the bearings are now shot and now my car is in the shop again and needs >$1400 in repairs all because of the incompetence and inattentiveness of Joe's Garage. I love supporting local shops, but not them any longer.